Price, payment and delivery police

The price of any products and services will be the one that appears on the screen of when you make the purchase.

Payment for the price of services, which will appear on screen, will be made by credit card in accordance with the payment conditions that appear on screen at any time. To proceed with the payment, the customer must follow all the instructions that appear on screen, providing the information requested at any time, such as credit card (Visa, Mastercard, Maestro, PO and P.ORO) issuer and number, expiration date or Universal PayPal account. All data provided is managed by PayPal payment service.

Likewise, Friendly Tour Sevilla S.L. declares that, under no circumstances, it stores any data provided by users, and that such data is only kept during the purchasing process, whilst payment is made and until the cancellation period has ended. The fraudulent use of any means of payment will entitle Friendly Tour Sevilla S.L. not to provide the services as well as to the termination of this contract, notwithstanding the right to claim compensation for any corresponding damages.

Once your purchase has been made, the user will receive an email at the email address provided during the purchase process, with proof of purchase in order to enjoy the service purchased.

Friendly Tour Sevilla S.L. may review and update prices at its discretion, which will not affect a purchase that has been already made.

A) Payments

Friendly Tour Sevilla S.L. uses secure and reliable payment systems internationally and your online shopping experience with us ( is safe and reliable. Both international and European Union customers can use PayPal or credit card (Mastercard, Visa, Maestro, PO and P.ORO)

  as a payment method for their online purchases.

To pay with PayPal you do not need to have an account with these entities: you can link your debit card, credit card or even, if you do not have a card, your bank account.

PayPal is the easy and secure way to pay and receive payments without sharing your financial information. Your information will be safe thanks to its automatic encryption system and the most advanced anti-fraud systems on the market.

B) Security

To guarantee the security of data transmission on the server, the subsidiaries of Friendly Tour Sevilla S.L. use the https protocol. With this system, the Buyer’s data is transmitted via the Internet only once in an encrypted form, preventing third parties from having access to the transmitted data.

C) Promotions

Discounts on promotions are not cumulative unless otherwise specified.

D) Delivery policy

Once your purchase has been made, the user will receive an email at the email address provided during the purchase process, with proof of purchase in order to enjoy the service purchased.

E) Returns

The change of date can be requested up to 24 hours before the start of the show.

In case of cancellation of a ticket, Friendly Tour Sevilla S.L. will refund 100% of the amount if communicated 24 hours before the start of the show. If you communicate 12 hours before the show, Friendly Tour Sevilla S.L. will refund 50% of the amount.

There will be no right to a refund if the cancellation is notified to Friendly Tour Sevilla S.L. less than 12 hours before the start of the show.

Cancellations or modifications of the ticket can be made via email ( or by phone (0034) 679 84 59 55.

The ticket, is not nominative and is transferable.

Friendly Tour Sevilla S.L. is not responsible in case of loss, theft or misplacement of the Ticket.

Friendly Tour Sevilla S.L. reserves the right to modify (date, time and artists) or to suspend the programmed show if technical or artistic circumstances or reasons of force majeure demand it.

In case of modification or suspension of the show, for reasons attributable to Friendly Tour Sevilla S.L., the customer will be entitled to a refund of the amount of your/s ticket/s.


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